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Free fast UK delivery on orders over £40

We aim to despatch in 2-5 business days. Delivery is just £3 and free for orders over £40 for mainland UK addresses.

EU and Worldwide Delivery

This service is not currently available.

Returns to EcoBee

If you ever have a problem with something you have bought from us, we’re always here to help. We believe in offering great customer service. If you got a question, give us a call or email us. 

Return within 14 days for a full refund.

Returns address:

Returns
EcoBee
12A High street
Fulbourn
Cambridge
CB21 5DH

For the ultimate convenience to get your purchases without waiting for delivery, we offer Click & Collect from our shop in Fulbourn.

If you don't manage to get down the day your order is ready, no need to worry, we will hold onto your order for 7 days.

Place an order online, select Local Pick-up at the checkout and we will email you when it's ready!

Just don't forget to bring the email with you so we can make sure we're giving you the correct order.

You can collect from the shop during our normal opening hours (check on the website).

Depending on what day and time you order, most orders will be ready for collection within 24 hours Tuesday - Saturday.

If you want to collect sooner, please don't hesitate to contact us and we will do what we can to make this happen!